Frequently Asked Questions (FAQ)

1. What products do you offer?
   - Labolishop offers a wide range of products, including prints, originals, stickers and home products. Explore our website to discover the latest designs and high-quality items.

2. How do I place an order?
   - Placing an order is easy! Simply browse our website, add your desired items to your cart and proceed to checkout. Follow the instructions to provide shipping details and payment information.

3. Is it safe to shop on Brutto?
   - Yes absolutely! We prioritize the security of your personal information. Our website uses encrypted connections (SSL) to protect your data and we do not store any payment information on our servers.

4. What payment methods do you accept?
   - We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express). Choose the option that best suits you during the purchasing process.

5. Can I modify or cancel my order after placing it?
   - Unfortunately, once an order has been placed, we cannot guarantee modifications or cancellations. Please review your order carefully before completing the purchase. If you have any problems, please contact our customer service for help at [email protected]

6. How can I track my order?
   - Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the delivery status of your package on the respective courier's site. We often use correos.es

7. What is your return policy?
   - We want you to be satisfied with your purchase. All refunds are processed to the original payment method. The refund process may take up to 5-10 business days once the package reaches our returns department and is reflected on your bank statement. We do not accept returns after 15 days from shipment. Shipping and handling charges are non-refundable. Read more on our Refund Policy page.

8. Do you offer international shipping?
   - Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please see our Shipping Information page for more details.

9. How do I contact customer support?
   - If you have any questions, concerns or need help, our customer service team is here to help. You can contact us at hello@patriciabolinches or through the Contact Us form on our website.

10. Are the product images on your website accurate representations?
   - We strive to provide high-quality, accurate product images. However, please note that colors may vary slightly due to different monitor settings. Please see product descriptions for additional details.

Please feel free to contact us if you have any other questions or concerns. Happy shopping!